Shipping policy
Shipping Zones
We ship to Metropolitan France, French Overseas Territories (DOM-TOM), the European Union, and worldwide.
Processing Time
Orders are prepared and dispatched within 2 to 5 business days (up to 7 days during peak periods).
Estimated Delivery Times
- Metropolitan France: 10 business days
- French Overseas Territories: 20 business days
- European Union: 15 business days
- International: 20 business days
Shipping Fees
Shipping costs are automatically calculated based on weight and destination.
Order Tracking
A confirmation email containing a tracking number will be sent to you as soon as your order is dispatched.
Digital Products
Downloads are available immediately after payment. The download link remains active for 7 days.
Lost or Damaged Packages
Please contact us as soon as possible. An investigation will be launched, and we will arrange for either a replacement or a refund.